Labelling sample and request forms
Did you know that approximately 5% of sample requests have missing/illegible patient data? If we don't receive the correct patient data, we are unable to process test requests.
Information we must have:
- Patient’s full name, date of birth, sex and clinical details
- Contact name (requesting doctor, nurse or other clinician)
- Contact telephone number
- Collection date of sample taken and time of collection (TOC)
Cervical Smear Samples:
- Patient’s full name and date of birth
- NHS Number
When sending sample for Malaria, please provide patient travel history (dates of travel and other clinical details).
For any queries or concerns, please contact the customer service team by email firstname.lastname@example.org or phone 020 7188 9684.