Message from Amanda

I am extremely proud to take up the role of Chief Executive of Guy’s and St Thomas’, as Amanda Pritchard starts her secondment as the new Chief Operating Officer for NHS England and NHS Improvement.


As someone who has spent most of my working life at Guy’s and St Thomas’, this is a huge honour for me. Our staff work hard every day to provide the best possible care to our patients, so I was delighted that our recent Care Quality Commission report highlights so much of what makes our Trust such a caring and compassionate organisation.


In this month’s e-GiST, find out about choosing the right service when you are unwell, read about our new dialysis unit at St Thomas’ Hospital, and find out about the world’s first clinic for men with Klinefelter syndrome.


Dr Ian Abbs
Chief Executive

What's new?
Guy's and St Thomas' rated 'good'

The “outstanding levels of compassionate care to patients” provided by Guy’s and St Thomas’ NHS Foundation Trust have been recognised by the Care Quality Commission (CQC).


In the CQC report, the Trust maintained its overall ‘good’ CQC rating, with services for adults in the community now rated ‘outstanding’.

Following visits to adult community, maternity and outpatient services in April and May 2019, the Trust was rated ‘outstanding’ for being caring for the second consecutive time, having achieved the same rating in 2016. ‘Good’ ratings for being effective and responsive and a ‘requires improvement’ rating for safety also stayed the same.

New dialysis unit opens

A new dialysis unit has opened at St Thomas’ Hospital – 50 years after the Trust first carried out the life-saving treatment.


St Thomas’ patients will see improved service and care without having to travel to the main dialysis unit at Guy’s Hospital.


Chairman of Guy’s and St Thomas’, Sir Hugh Taylor, says: “With this new unit, patients have a better service with the latest technology in a much more pleasant environment with improved comfort and privacy.”

World’s first Klinefelter syndrome clinic

The world’s first clinic for men with Klinefelter syndrome has launched at Guy’s Hospital.


The condition occurs when men are born with an extra X chromosome. It can cause male infertility and increases risk of Type 2 diabetes, cardiovascular disease and some cancers.


Mr Tet Yap, consultant urologist, says: “The new service will mean that patients will have access to a multidisciplinary team of experts.”

Families gift to bereaved parents

Families who suffer the tragedy of stillbirth will be able to spend precious time with their baby. Two new ‘cold cots’ have been donated to St Thomas' Hospital by bereavement charity Abigail's Footsteps.


The Abi Cots contain a cooling unit and are used when a baby has died during or soon after birth. Keeping the baby at a cooler temperature means the child can stay with their parents for longer, giving families the chance to grieve and say goodbye in their own time.


The cots were bought with funds raised by the family and friends of two stillborn babies. They each bear a plaque with their name.

Choose the right service

Do you know what service to use when you're feeling unwell?


The emergency department (A&E) is for people with serious and life-threatening conditions. If you’re unwell there are many other services available that are more suitable and you may be seen more quickly.


You can speak to a pharmacist, call NHS 111, visit your local GP, or an urgent care centre. For more information about choosing the right service, please click here.

Two minutes with...our nurse led ear clinic

In each issue of the e-GiST we spend two minutes with a member of staff, or their team, to find out about the different clinical and non-clinical roles across Guy's and St Thomas'.

The nurse led ear clinic team see around 4,000 adults and 300 children each year. We spoke to them about how they care for people aged from two to 100.

If you, or your team, would like to appear in the e-GiST, please email Communications.

What is the role of your team?

We support the Trust’s ear, nose and throat services and have provided a nurse led ear care service at St Thomas' Hospital since 1995. We see around 4,000 adults and 300 children each year, who are referred from their GPs, practise nurse, inpatient wards or other departments.


Tell us about a typical day

Every day is different as we have a varied group of patients from age two to 100 years old. We remove wax, foreign bodies in children's ears, treat ear infections and also visit inpatient wards at St Thomas' to see patients who are not well enough to come to clinic. We also help support patients with managing their hearing aids and refer those who may benefit from them.


What’s the best thing about your job?

Making a difference! It’s fantastic to see a patient who arrives struggling with their hearing, leave with their hearing restored and truly improving their quality of life.

Help assess our care environment

Would you like to join a team of patient assessors who help ensure our Trust maintains a high quality care environment?


Every year, we take part in national Patient-Led Assessments of the Care Environment (PLACE). It involves groups of staff and patients visiting services across our sites to provide feedback on the environment.


Assessors look at accessibility, cleanliness, and the quality of food. To find out more about PLACE and how to take part, please click here or email

New Biomedical Research Centre Director

Professor Matthew Brown has been appointed Director of our Biomedical Research Centre.


The Centre aims to transform scientific breakthroughs into life-saving treatments for patients. It is funded by the National Institute for Health Research (NIHR) and is a partnership between Guy’s and St Thomas’ and King’s College London.


Professor Brown’s research focuses on turning genetic discoveries into treatments for diseases including arthritis and cancer. He says: “I am delighted to have the opportunity to lead the NIHR Guy’s and St Thomas’ Biomedical Research Centre, and hope to build on its impressive research successes.”

Support us
Run, spin, climb

Have you got what it takes to be an Urban Legend?


Take part in Guy’s Urban Challenge on Saturday 28 September and run 2.4km, spin 15km and climb the 29 floors of Guy’s Tower. Take in the stunning views of London’s skyline while raising money for Guy’s, St Thomas’, Evelina London or Guy’s Cancer.


For more information and to sign up, click here. We are also looking for a big team of volunteers to help on the day. To find out more, click here.

How are we doing?
Friends and Family Test – June

Most patients who completed the Friends and Family Test questionnaire in June would recommend the care at Guy’s and St Thomas’ to their loved ones:




  • 95% of patients recommend our Inpatient Wards and Day Case / Day Surgery
  • 96% of patients recommend our Maternity care
  • 97% of patients recommend our Community Services
  • 92% of patients recommend our Outpatient clinics
  • 81% of patients recommend our A&E Department
  • 92% of patients recommend using our Transport Services

Surgeon wins prestigious national award

Congratulations to consultant urologist Mr Ben Challacombe for winning a prestigious national award.


Mr Challacombe received the British Association of Urological Surgeons Karl Storz Harold Hopkins Golden Telescope award. He was recognised for making an outstanding contribution to the treatment of kidney, bladder, prostate and male reproductive problems.


Mr Challacombe is the third consultant from the Trust to receive the award and was recognised for helping develop robotic surgery in urology.

A rising star

Congratulations to Dr Omar Mahroo who has been named Rising Star of the Year in this year’s Macular Society Awards for Excellence.


Dr Mahroo, a retinal specialist at Guy’s and St Thomas’ and Moorfields Eye Hospital, was recognised for his research.


Dr Mahroo says: “This award further motivates me to continue to work towards better understanding of macular disease, which could help us find cures.”

Hospital food earns silver award

Catering staff at Guy’s and St Thomas’ have earned a prestigious silver award which recognises their work in preparing high quality, nutritious meals for patients.


The Soil Association’s Food for Life Catering Mark recognises the Trust’s steps towards preparing sustainable food for patients which is ethically sourced and meets nutritional guidelines.


Robert Cormack, general manager for catering central services, says: “This is a great achievement and an excellent example of the fantastic work that is going on to provide sustainable and nutritious meals for our patients.”

In the news
A hospital built with love

BBC London News visited Evelina London to celebrate the children's hospital turning 150 this year.


The programme looked at the history of the hospital and interviewed Professor Cyril Chantler, a retired consultant, and current patient Isabelle Everest.


The reporter also visited the new Sky Ward, which will form part of the paediatric intensive care unit and will eventually have 28 beds.

Premature baby celebrates first birthday

Daily Mirror featured the story of Sayanna Gordon who was born at 23 weeks weighing just 1lb 6oz.


She spent four months in the neonatal intensive care unit at Evelina London and celebrated her first birthday in July.


Her mum Sanna thanked the medics for saving her daughter’s life, as well as the unit’s clinical psychologist who supported her through the difficult time.

World first brain op

The Guardian and Channel 4 News reported that a little girl at Evelina London became the youngest child in the world to undergo pioneering brain surgery for painful muscle movements.


Viktoria Kaftanikaite, two, has dystonia, a rare genetic condition that causes uncontrolled muscle spasms and can affect her breathing and eating.


She was referred to neurologists at Evelina London who recommended deep brain stimulation, which is known to be successful in treating older children with dystonia.

Key dates
12 September – Annual Public Meeting

Come along to Guy’s and St Thomas’ Annual Public Meeting on Thursday 12 September.

It will be held in the marquee at St Thomas’ Hospital from 6pm, with refreshments and information stands from 5.30pm.

There is no need to book your place, simply turn up on the day.

16 September – improving research

Are you a patient, carer or family member with experience of conditions relating to the brain, heart or cancer?


Research scientists from King’s College London’s School of Biomedical Engineering & Imaging Science are looking for people to join their Public and Patient Involvement group to help improve research into medical imaging.


The next group meeting will take place on Monday 16 September from 12.30pm to 2.30pm at St Thomas’ Hospital. For more information email Dr Melissa Bovis.